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Terms & conditions

Before booking a shoot please carefully review our Terms and Conditions.  If you have any questions feel free to contact us.  

 

1. Booking Guidelines:

  1. All bookings for photography services with Alexander Christoforou, operating under the studio name Wax Pyramid, must be made a minimum of 2 weeks in advance.

  2. Upon booking you will be required to pay a deposit which varies based on the package selected.

  3. Alexander Christoforou and Wax Pyramid, reserve the right to cancel a booking at anytime.  

    1.  If the cancelation is initiated by Alexander Christoforou or Wax Pyramid, the client will be entitled to a rescheduling or a full refund of their deposit (at the discretion of the client)
       

2. Virtual Consultations:

  1. We offer free 30 minute virtual consultations via zoom prior to booking.  Upon booking your shoot you'll get a more in depth consultation either virtually or in person to plan your shoot.

  2. The deposit must be paid before a planning consultation can be initiated.   

 

3. Cancellation & Rescheduling Policy:

  1. Cancellations are accepted only with a minimum of 72 hours' notice. Failure to provide sufficient notice may result in forfeiture of any booking deposits made. 

  2. Rescheduling is permitted only with a minimum of 72 hours notice.  Upon the first instance of rescheduling there will be no added fees.  For every instance of rescheduling that follows, there will be a fee of 25% of the booking price for each occurance.  

  3. Rescheduling or cancelling due to factors outside of the clients control (i.e inclement weather) may not result in a fee.  
     

4. Studio Sessions:

  1. For studio sessions, the cost of the studio is incorporated into the total package cost. Given the fluctuating nature of studio fees and the potential need for an in-studio assistant depending on the job, the final cost may vary. Please contact us for a detailed quote based on your specific requirements.
     

5. Duration of Packages:

  1. The duration indicated on each package (e.g., 2 hours) signifies the maximum amount of time allocated for the shoot.  As the photograph I will ensure the allotted time is used to the fullest, provided the client wishes to use the entirety of said time. 

  2. We do not offer refunds or reimbursement for any unused time within the booked duration.
     

6. Client Responsibilities:

  1. Clients are expected to arrive promptly at the agreed-upon time for the shoot. Any delay on the client's part may result in a reduction of the total shoot time, with no adjustment to the overall cost.
     

7. Usage Rights:

  1. The final edited images provided by Wax Pyramid and Alexander Christoforou are for personal or promotional use by the client. Any commercial use requires prior written consent and may be subject to additional fees.

  2. For use of photographs in any promotional content, we kindly ask that clients give proper credit to Alexander Christoforou and Wax Pyramid.  
     

8. Image Delivery:

  1. The edited images will be delivered within the agreed-upon timeframe after the completion of the shoot. Expedited delivery may be available for an additional fee.
     

9. Copyright:

  1. All copyright and intellectual property rights to the images remain with Alexander Christoforou and Wax Pyramid unless otherwise agreed upon in writing.
     

10. Client Communication:

  1. Clients are encouraged to communicate any specific needs or requests well in advance of the shoot to ensure the best possible outcome.

  2. Like rescheduling, location changes or any other significant changes to the shoot are permitted with at least 72 hours notice.  *extra fees may be added based on the changes  

11. Extra Services:  

  1. Extra services such as extensive retouching and air brushing are available at an added cost that is separate from the main package of the shoot.  

    1. Requests for specific edits cannot be guaranteed and Alexander Christoforou will do his best to fulfill each clients wishes 

      1. Alexander Christoforou will inform the client if he is unable to complete a specific task and will go over alternatives. 

    2. You may inform Alexander Christoforou that you wish to purchase these additional options either before or after the shoot.​​

      1. Alexander Christoforou must be informed of your intended purchase: ​

        1. during the time of your consultation. ​

        2. during the shoot

        3. within 24 hours after the shoot 

    3. Refunds are not offered for adjustments that have been completed or are in progress.  If you are unhappy with the results, Alexander Christoforou will take the time to look for solutions that best suit the clients wishes.

  2. For custom prints; prices vary based on chosen print process (prices subject to change at any moment without notice) 

    1. Timeline for delivery of prints varies and can be affected by a number of factors such as number of prints ordered, mechanical issues or weather.

    2. The client may be subject to added shipping fees for the print, they will received notice ahead of time from Wax Pyramid or Alexander Christoforou.  They will also receive an invoice with a break down of costs associated.  

    3. The client is required to pay the full price of the print prior to its production.  

    4. The client may accompany Alexander Christoforou to the Print shop to view samples or to pick up final print.  ​

    5. ​Framing is available at an added cost.  Due to fluctuating prices, Wax Pyramid is unable to give solid estimates at this time.  
       

By booking our photography services, you acknowledge and agree to abide by these terms and conditions. Wax Pyramid and Alexander Christoforou reserve the right to update or modify these terms at any time, with such changes being effective upon posting on our website or communication to the client.

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